CUSTOMER VERSION

Pre-orders – Returns & Refunds

Some of our items are available for pre-order as part of limited-quantity drops.

Pre-ordering allows us to produce only what is actually ordered—no overproduction. 

How does pre-ordering work?

When you place your order, your purchase is registered, but production only begins once the drop is confirmed. 

 

Drop Confirmation

To start production of the pants, a minimum of 50 sales is required. 

If this number is not reached, the drop is canceled and you will receive a full refund. 

A simple and guaranteed refund 

-The refund is automatic.

-It will be processed within a maximum of 2 months. 

-From the date the drop goes live and sales begin.

-Via the payment method used for the order.

You don't need to do anything.

Returns and Cancellations

Once a pre-order is confirmed, it is unfortunately no longer possible to cancel or request a refund, unless the drop does not reach the minimum sales threshold.

Our priority is to offer you a transparent, secure, and honest experience.  

Legal Version

Article X – Pre-orders

Some products offered on the website are available for pre-order, particularly as part of limited-edition collections ("drops").

By placing a pre-order, the customer understands that product production is not immediate and depends on the drop's confirmation. Order confirmation constitutes acceptance of these General Terms and Conditions of Sale.

Article X.1 – Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to products whose manufacture depends on a specific process or is contingent upon a minimum number of orders.

The customer is informed that products offered for pre-order are manufactured only after the drop has been validated, which excludes the exercise of the right of withdrawal once the order has been confirmed.

Article X.2 – Minimum Sales Threshold

Production of the pants is contingent upon reaching a minimum of fifty (50) sales.

If this threshold is not reached by the end of the sales period, the drop will be canceled and the orders concerned will be automatically invalidated. 

Article X.3 – Refund in the Event of Drop Cancellation

In this situation, the customer will receive a full refund of all sums paid.

The refund will be issued within a maximum of two (2) months from the date the drop goes live and sales begin, using the payment method used for the order, unless there are exceptional technical constraints.

No action is required from the customer. 

Article X.4 – Commitment and Liability

The non-validation of the drop due to the minimum sales threshold is an essential element of the pre-order process.

The seller undertakes to inform customers clearly and transparently.